Morningstarâs mission is to create great products that help investors reach their financial goals. Morningstar has a set of six core values that guide us in everything we do. We use these core values to formulate our strategies and direct our business decisions, and we expect every employee to embrace and embody these values throughout the course of business every day.
We believe that quality is not a one-time effort, but an investment in a culture of continuous improvement. For our Quality Program to have a real impact, we know it must touch every aspect of our company and it must evolve with our business needs. So we have established an environment where we can all openly discuss areas where quality needs to be improved. We embrace quality issues as opportunities to strengthen our offerings for our clients. Instead of simply reacting to challenges, we have created a system that proactively looks for areas to perfect. As we work to enhance our Quality Program, we learn from other organizations and industries that have experienced successful results from integrating Lean Six Sigma practices within their businesses.